Course Prefix and Number
    Interest Areas
    Class Section42910Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$146.00

    Explore the world of corporate accounting and enhance your financial expertise with our Accounting Fundamentals II course. Gain a solid understanding of recording and analyzing plant assets, depreciation, interest, dividends, revenue, and other essential corporate financial matters. This course will provide you with the skills needed to excel in corporate accounting, covering topics such as special journals, uncollectible accounts receivable, accrued revenue and expenses, and preparing year-end financial documents. Whether you're looking to advance your career or manage business finances more effectively, this course will make you indispensable to any organization.

    Learning Outcomes
    By the end of this course, you will be able to:
    1. Record and analyze plant assets and depreciation accurately.
    2. Manage accounts payable and receivable effectively.
    3. Represent uncollectible accounts in financial reports.
    4. Handle notes, interest, accrued revenue, and accrued expenses with confidence.
    5. Describe and manage stock dividends and retained earnings.
    6. Prepare comprehensive year-end financial documents, including tax forms.
    7. Utilize corporate accounting practices to enhance financial accountability and awareness.
    8. Apply advanced accounting skills to improve personal and business financial management.
    Outline
    • Accounts Payable
    • Accounts Receivable
    • Uncollectible Accounts Receivable
    • Plant Assets and Depreciation
    • Notes Payable and Notes Receivable
    • Accrued Income and Accrued Expenses
    • Dividends and Starting the Year-End Worksheet
    • Complete Year-End Worksheet With Adjustments
    • End-Of-Fiscal-Period Financial Reports
    • Adjusting and Closing Entries and Post Closing Trial Balance
    • Preparing a Payroll
    • Preparing Federal Tax Deposits and Year-End Tax Reports

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39727Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$144.00
    This comprehensive course equips participants with the basic skills required to work in the manufacturing field. Learn about production design, process planning, and 13 key manufacturing processes, and understand how performance measurements and standardization improve manufacturing operations. Gain insights into facility location, plant layout, job design, and the physical work environment, while mastering product development concepts and the application of technology in manufacturing.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Production Design and Planning: Develop and implement effective production design and process planning strategies.
    2. Identify Manufacturing Processes: Recognize and apply 13 different manufacturing processes in various scenarios.
    3. Evaluate Facility Location and Layout: Assess the importance of facility location and plant layout decisions in manufacturing operations.
    4. Design Jobs for Efficiency and Satisfaction: Create job designs that align with company goals and enhance worker satisfaction.
    5. Characterize Production Materials: Identify and characterize different types of production materials used in manufacturing.
    6. Apply Product Development Concepts: Utilize concepts such as the voice of the customer (VOC), quality function deployment (QFD), and failure mode and effects analysis (FMEA) in product development.
    7. Measure and Standardize Performance: Implement performance measurements and standardization techniques to improve manufacturing operations.
    8. Manage Costs and Budgets: Develop and manage short and long-term budgets, and understand how costs communicate manufacturing progress.
    9. Leverage Technology: Apply technology to enhance manufacturing performance and understand the role of ISO 9000 and enterprise resource planning (ERP) in maximizing potential.
    This course provides a solid foundation for a successful career in manufacturing, opening doors to new job opportunities and promotions.

    Outline
    • Overview of Manufacturing
    • Production Design and Planning
    • Facility Location and Layout
    • Job Design
    • Physical Work Environment
    • Manufacturing Materials
    • Product Development
    • Costs and Accounting
    • Investing and Budgeting
    • Manufacturing Measurements
    • Standardization
    • Technology and Manufacturing

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39743Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$1,895.00
    Knowing how to install, configure, and troubleshoot a computer network is a highly marketable and in-demand skill. This CompTIA Network+ certification course introduces the fundamental building blocks of modern networks, including hardware, topologies, protocols, and the OSI model. You will gain in-depth knowledge of contemporary networking concepts such as TCP/IP, Ethernet, wireless transmission, virtual networks, cloud computing, segmentation, security, performance optimization, and troubleshooting. By the end of this course, you will be well-prepared to take the CompTIA Network+ certification exam and expand your career opportunities and earning potential.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Network Types and Topologies: Compare common network types, topologies, and architectures.
    2. Utilize Networking Hardware and Tools: Identify the characteristics and uses of various networking hardware and tools.
    3. Install and Configure Networks: Install and configure both wired and wireless networks.
    4. Master TCP/IP and Protocols: Understand TCP/IP functionality and protocols.
    5. Apply IP Addressing Concepts: Implement IP addressing concepts, including subnetting and VLANs.
    6. Leverage Cloud Computing and Virtualization: Utilize cloud computing, virtualization, and remote access systems and methods.
    7. Monitor Network Performance: Use tools and practices to monitor network performance and health.
    8. Ensure Network Security: Identify network safety and security threats and learn how to mitigate them.
    9. Troubleshoot Network Issues: Explain how to troubleshoot and recover from network problems.
    10. Describe Network Policies: Identify the purposes of network policies and documentation.
    Outline
    • Introduction to CompTIA
    • Introduction to Networking
    • Infrastructure and Documentation
    • Addressing
    • Protocols
    • Cabling
    • Wireless Networking
    • Network Architecture
    • Segmentation
    • Wide Area Networking
    • Risk Management
    • Security in Network Design
    • Performance and Recovery
    • Final Exam

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 110 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the CompTIA Network+ N10-009 exam. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. The exam voucher is included in the cost of your enrollment. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39740Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$2,234.00
    In today's online world, information security is critical for every organization, driving high demand for skilled professionals. This engaging, fully online CISSP training course provides in-depth instruction in key cybersecurity areas, preparing you to pass the CISSP certification exam and advance your career in information security and risk management.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Security and Risk Management: Develop and implement effective security and risk management strategies.
    2. Manage Asset Security: Apply best practices for securing and managing organizational assets.
    3. Implement Security Engineering: Utilize security engineering principles to design and protect systems.
    4. Secure Communications and Networks: Ensure the security of communication and network infrastructures.
    5. Manage Identity and Access: Implement identity and access management (IAM) solutions to control access to information.
    6. Conduct Security Assessments: Perform security assessments and testing to identify and mitigate vulnerabilities.
    7. Oversee Security Operations: Manage security operations to maintain and improve organizational security posture.
    8. Secure Software Development: Apply security principles throughout the software development lifecycle.
    9. Prepare for CISSP Exam: Gain the knowledge and skills needed to successfully pass the CISSP certification exam.
    10. Enhance Career Opportunities: Validate your expertise and open doors to advanced roles in information security.
    This course will equip you with the comprehensive knowledge and hands-on experience needed to excel as a Certified Information Systems Security Professional (CISSP).

    Outline
    • Security and Risk Management
    • Asset Security
    • Security Architecture and Engineering
    • Communication and Network Security
    • Identity and Access Management (IAM)
    • Security Assessment and Testing
    • Security Operations
    • Software Development Security

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 100 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the Certified Information Systems Security Professional. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42915Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$144.00
    Explore the fundamentals of machine learning in this comprehensive course, where you'll learn about various techniques, algorithms, and programming languages. Understand how to apply supervised, unsupervised, and semi-supervised learning to solve real-world problems and optimize data selection for effective machine learning projects.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Prepare Data for Machine Learning: Understand key considerations in data selection and preparation for machine learning projects.
    2. Apply Regression and Classification Models: Develop and implement simple regression and classification models.
    3. Deploy Machine Learning Models: Learn the processes and tools required to deploy machine learning models effectively.
    4. Differentiate Learning Types: Identify the specific techniques used in supervised, unsupervised, and semi-supervised learning and their applications.
    5. Describe Training and Predictions: Differentiate between offline and online training and predictions.
    6. Utilize Automated Machine Learning: Explore the role of automated machine learning and its benefits.
    7. Leverage Cloud Environments: Understand how the cloud environment affects machine learning functions.
    8. Identify Business Needs: Recognize business needs to scale a machine learning operation and determine suitable areas for implementation.
    9. Evaluate Training Data: Assess which training data to leverage for different machine learning applications.
    10. Plan Machine Learning Projects: Make informed suggestions regarding the scope and execution of machine learning endeavors.
    This course will equip you with the foundational knowledge and skills to effectively implement and manage machine learning projects, opening doors to new opportunities in this rapidly evolving field.

    Outline
    • Introduction to Machine Learning
    • Which Problems Can Machine Learning Solve?
    • The Machine Learning Pipeline
    • Working with Data
    • Supervised Learning: Regression
    • Supervised Learning: Classification
    • Ensemble Methods
    • Unsupervised Learning
    • Semi-Supervised Learning
    • Reinforcement Learning
    • Building and Deploying Machine Learning Apps
    • Beyond Machine Learning

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39725Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$146.00
    The need for skilled cybersecurity professionals continues to grow, making it an ideal time to enter this in-demand industry. This self-paced, video-based course covers the fundamentals of cybersecurity, including concepts, commands, tools, cloud computing, networking, cybersecurity policies, frameworks, risk management, and security auditing. Through lectures and hands-on demonstrations from an experienced professional, you will develop a firm understanding of key cybersecurity concepts and best practices, preparing you for an entry-level career in this field.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Cybersecurity Fundamentals: Gain a comprehensive understanding of what cybersecurity entails.
    2. Identify Operating Systems: Recognize and understand the three most common operating systems.
    3. Execute Basic Commands: Perform simple commands to manage and troubleshoot systems.
    4. Learn Cloud Computing and Networking: Understand the basics of cloud computing and networking.
    5. Describe Cybersecurity Policies and Frameworks: Learn about cybersecurity policies, frameworks, audits, and risk management.
    6. Develop Practical Skills: Follow along with hands-on demonstrations to develop and practice foundational cybersecurity skills.
    7. Assess Career Fit: Determine if a career in cybersecurity is right for you by increasing your baseline knowledge of foundational concepts.
    Outline
    • Cybersecurity Foundations
    • Operating Systems
    • Windows Command Line Foundations
    • Network Fundamentals
    • Cloud Computing Fundamentals
    • Cybersecurity Policy, Framework, and Guidelines
    • Cybersecurity Audit Foundations
    • Risk Management
    • Penetration Testing - Demonstration

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39722Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$147.00
    Discover a better way to build apps that run on just about any smartphone or tablet. This course will demonstrate ways to imagine, design, build, and optimize a cross-platform mobile app using the very latest HTML5 standards. You'll learn to create fast, efficient apps that work seamlessly on iPhone, iPad, Android, and Windows Phone without needing to master multiple programming languages.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Build Apps with HTML5 and CSS3: Create mobile apps using HTML5 and CSS3 for a responsive and visually appealing design.
    2. Script with JavaScript and Frameworks: Utilize JavaScript and frameworks like jQuery, jQuery Mobile, and AJAX to enhance app functionality.
    3. Integrate Web Services: Understand and implement web services within your app for dynamic content and features.
    4. Use Geolocation: Access and use the built-in geolocation capabilities of smartphones to determine user location.
    5. Create Mobile Mashups: Combine different web services using web APIs to create innovative mobile mashups.
    6. Optimize App Performance: Apply techniques to optimize the performance of your mobile apps.
    7. Convert to Native Apps: Convert HTML5 apps into native apps that can be submitted to app stores.
    8. Design for Multiple Platforms: Ensure your app runs smoothly on iPhone, iPad, Android, and Windows Phone.
    9. Maximize Mobile Performance: Implement strategies to maximize the performance of your mobile apps on various devices.
    10. Publish and Market Apps: Learn the process of publishing your app and utilizing marketing strategies to reach a wider audience.
    This course will equip you with the skills needed to become a proficient mobile app developer, opening doors to new freelance and employment opportunities.

    Outline
    • The Basics of Mobile Apps and App Design
    • Building Your First Mobile App
    • Introducing HTML5
    • Formatting HTML5 with CSS3
    • Scripting with JavaScript
    • Jump-Start Your App with jQuery Mobile
    • Accessing Device Features and Storage
    • Web APIs and Mashups
    • HTML5 Graphics and Animation
    • Optimizing for Mobile Devices
    • Maximizing Mobile Performance
    • Convert Your App to a Native App

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42911Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$147.00
    Do you want to know how to interact with anyone, regardless of how difficult you perceive them to be? This course will equip you with the skills to effectively meet your needs while protecting the dignity and rights of others, fostering more cooperative relationships. You will learn to see things from others' viewpoints based on their needs, values, beliefs, experiences, skills, knowledge, and self-interests. By analyzing your interactions and observing others closely, you will develop the ability to choose appropriate reactions to different behaviors, ultimately understanding that assertiveness involves taking responsibility in a way that preserves the dignity and rights of others.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Identify Different Personality Types: Recognize and describe various personality types based on their needs, values, beliefs, experiences, skills, knowledge, and self-interests.
    2. Develop Assertive Communication Skills: Build communication skills that enable you to effectively meet your needs while respecting the dignity and rights of others.
    3. Improve Relationships with Challenging Individuals: Learn strategies to enhance relationships with difficult, stubborn, or even hostile individuals by understanding their behaviors and motivations.
    4. Analyze and Reflect on Interactions: Practice analyzing your interactions with others to better understand your reactions and their responses, leading to more cooperative relationships.
    5. Enhance Observational Skills: Develop the ability to observe and read identifying characteristics of those you interact with, allowing you to choose appropriate reactions to their behaviors.
    6. Increase Self-Awareness: Gain insight into your own tendencies and how they affect your relationships, fostering personal growth and improved interactions.
    7. Describe the Role of Assertiveness: Learn that assertiveness involves taking responsibility for meeting your needs in a way that preserves the dignity and rights of others, promoting mutual respect and cooperation.
    Outline
    • Identifying Preferred Communication Styles
    • Analyzing Your Own Difficult-Person Situation
    • Dealing with Hostile-Aggressive Personality Types
    • Dealing with Difficult Passive Personality Types
    • Dealing with Aggressive Subcategories of Difficult Intuitors
    • Identifying and Dealing with Relators
    • Overcoming Your Own Difficult Characteristics
    • Developing Skills to Become More Flexible
    • Exploring Resilience-Building Strategies
    • Discovering the Importance of Assertiveness to Positive Relationships
    • Changing Your Own Assertiveness Skills
    • Learning Techniques to Improve Your Listening Abilities

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39715Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$154.00
    Gain a competitive edge in the job market by mastering high-demand analytical skills. This course equips you with powerful quantitative methods to enhance your decision-making, ensuring you make better, more informed, and effective business choices. Say goodbye to instinct-based decisions and embrace data-driven strategies essential for a successful business career.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Apply Quantitative Methods: Utilize various quantitative techniques to improve business decision-making processes.
    2. Describe Probability and Sampling: Grasp the fundamentals of probability, sampling, and survey methods to gather and analyze data effectively.
    3. Perform Forecasting: Conduct both qualitative and quantitative forecasting to predict future business trends and outcomes.
    4. Develop and Use Models: Create and apply models to simulate business scenarios and make informed decisions.
    5. Differentiate Financial Analysis from Accounting: Describe the key differences between financial analysis and accounting, and apply financial analysis techniques to evaluate business performance.
    6. Conduct Risk Analysis: Perform comprehensive risk analyses to identify potential business risks and develop mitigation strategies.
    7. Utilize Computer-Based Information Systems: Leverage computer-based systems for data analysis, project management, and risk simulation.
    Outline
    • Problem Solving and Decision-Making
    • Introduction to Probability
    • Introduction to Sampling and Surveys
    • Decision Analysis
    • Utility and Decision-Making
    • Forecasting
    • The Modeling Process
    • Modeling in a Corporate Environment
    • Financial Analysis
    • Project Management PERT/CPM
    • Computer Simulation and Risk Analysis
    • Computer-Based Information Systems

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42913Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$154.00
    In today's workplace, teams are essential. This course provides you with the communication, problem-solving, and leadership skills needed to keep your team on track. Through real-life scenarios, you will master successful team-building and management, understand the components of a successful team, and navigate its development stages. Learn to manage projects, make decisions, and solve problems in a team setting while minimizing the effects of unhealthy group interactions.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Identify Components of Successful Teams: Recognize the key elements that contribute to a successful team and understand the stages of team development.
    2. Manage Projects Effectively: Apply project management skills to lead and coordinate team efforts efficiently.
    3. Make Informed Decisions: Utilize decision-making strategies to solve problems and make effective choices within a team setting.
    4. Enhance Communication Skills: Communicate clearly and effectively with team members to foster collaboration and positive change.
    5. Mitigate Unhealthy Interactions: Identify and address the pitfalls of unhealthy group interactions to maintain a productive team environment.
    6. Develop Leadership Qualities: Cultivate leadership skills to take on rotating leadership roles and contribute positively to team dynamics.
    7. Apply Real-Life Scenarios: Use real-life examples and scenarios to understand and implement successful team-building processes.
    Outline
    • Learning All About Teams
    • Building an Enthusiastic and Productive Team
    • Developing a Strong Team
    • Cultivating Leadership Skills
    • Ramping Up Team Spirit
    • Holding Great Meetings
    • Making Decisions and Solving Problems
    • Completing Team Projects
    • Assembling a Virtual Team
    • Avoiding Obstacles
    • Dealing With Interpersonal Conflicts
    • Assessing Team Progress

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39739Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$1,898.00
    In a world where cyberattacks are rising, security managers are crucial in safeguarding an organization's information. This CISM certification course is designed for IT professionals looking to advance into managerial roles, covering key topics such as information security governance, risk management, program development, and incident management. By course completion, you will understand key processes and procedures to effectively manage and respond to information security incidents.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Information Security Governance: Develop and implement effective information security governance strategies and responsibilities.
    2. Manage Information Risk: Review and apply information risk management and compliance practices.
    3. Develop Security Programs: Discover the fundamentals of information security program development and management.
    4. Handle Security Incidents: Learn how to use and apply information security incident management techniques.
    5. Assess Security Posture: Evaluate the security posture of an organization and identify potential vulnerabilities.
    6. Align Security with Business Goals: Develop an information security strategy aligned with business goals and directives.
    7. Gain Stakeholder Commitment: Gain ongoing commitment from senior leadership and other stakeholders for security initiatives.
    8. Prepare for CISM Exam: Build confidence toward successfully completing the CISM certification exam.
    9. Enhance Professional Credibility: Obtain a credential recognized by ISACA, a global leader in certification, training, and career development.
    10. Advance Career Opportunities: Prove comprehensive information security knowledge to employers, validated by your CISM certification.
    This course will equip you with the knowledge and skills to effectively manage and respond to information security incidents, enhancing your career opportunities in the cybersecurity industry.

    Outline
    • Information Security Governance
    • Information Risk Management
    • Information Security Program Development & Management
    • Information Security Incident Management

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 75 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the Certified Information Security Manager (CISM) exam. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. The exam voucher is included in the cost of your enrollment. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39737Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$105.00
    Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Discuss organizational change and the forms it can take
    2. Describe Kotter's Eight Step Process recommended for implementing change successfully
    3. Outline Lewin's model of change and discuss its limitations
    4. Identify the factors a leader or manager can employ to promote change
    5. Outline the change initiative planning process
    6. Explain the role of a leader in communicating change
    7. Discuss methods to foster participation
    8. Discuss the underpinnings of resistance to change and how to overcome it
    9. Discuss other models of change management (ADKAR, GE CAP, Cisco Change Roadmap)
    10. Match change management models to specific scenarios
    11. Understand strategic change and mastering a changing environment

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 4 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39714Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$514.00
    Master the basics of communication to become a more effective manager or supervisor. This course will help you develop your interpersonal skills by understanding and dealing with various personality traits and how they impact your ability to get the job done. Learn how to navigate people issues, enhance your communication skills, and improve your work relationships to excel in your managerial role.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Master Communication Basics: Develop effective communication skills essential for managerial success.
    2. Enhance Interpersonal Skills: Understand and address various people issues that arise at work.
    3. Describe Personality Traits: Recognize and assess different personality traits in yourself and others, including emotional intelligence, need for power, conscientiousness, and agreeableness.
    4. Improve Self-Awareness: Assess your own personality and develop strategies to enhance your interpersonal skills.
    5. Develop Action Plans: Create and implement plans to improve work relationships and interpersonal interactions.
    6. Manage Conflicts: Learn techniques to resolve conflicts and improve team dynamics.
    7. Lead Effectively: Utilize situational leadership and power dynamics to influence and guide your team.
    Outline
    • Purposes and Elements of Communication
    • Direction of Communication Flow
    • Communication Media and Effective Listening
    • Non-Verbal and Written Communication
    • Communicating With Groups and Running Effective Meetings
    • Communicating During Organizational Change
    • Introduction to Interpersonal Skills
    • Personality Theory and Personality Types
    • Personality Conflicts
    • Personality Characteristics
    • The Use of Power and Situational Leadership
    • Using Interpersonal Skills Throughout Your Career

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by an ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42902Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$129.00
    The ability to deliver an effective presentation is critical in most job functions. This introductory-level course helps learners organize, structure, and create effective presentations that feature slides as a visual aid. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Recognize what makes communication effective
    2. Describe the elements in the communications process
    3. Organize your communications and presentations
    4. Describe PowerPoint graphic rules of thumb
    5. Create an effective summary slide
    6. Describe and employ the four steps of purposeful communication in your presentations
    7. Describe the forecast, present, and echo structure for presentations
    8. Recognize key visual considerations for PowerPoint slides and presentations
    9. Describe how to organize and create PowerPoint presentations
    10. Revise PowerPoint slides to make them more effective
    11. Describe the success factors for face-to-face presentations
    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 5 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.



    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39750Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$2,402.00
    This comprehensive game design course is perfect for both enthusiastic gamers and design professionals looking to expand their career opportunities. Learn programming languages, mathematics skills, game asset creation, and modern real-time game engines to conceptualize, design, and develop your own games. By the end of the course, you will have built three complete games: a 3D arcade game, a first-person adventure, and a custom game of your own.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Develop Programming Skills: Gain a strong foundation in programming languages such as C# for game development.
    2. Design and Create Video Games: Understand the technical and aesthetic fundamentals required to design and create successful video games for PC.
    3. Apply Mathematical Concepts: Utilize mathematical concepts common across different game projects, including algebra, trigonometry, and vector mathematics.
    4. Create Real-Time 3D Scenes: Develop skills for creating textured and lit real-time 3D scenes that can be experienced in modern game engines.
    5. Master Game Asset Creation: Learn techniques for modeling, texturing, and rendering game assets.
    6. Utilize Unity Game Engine: Obtain an in-depth understanding of the Unity Engine and its application in creating games and simulations in various genres.
    7. Build Complete Games: Successfully build three complete games: a 3D arcade game, a first-person adventure, and a custom game of your own.
    8. Enhance Design Skills: Gain confidence in your design skills and tackle larger and more advanced projects, both in and out of the gaming field.
    9. Stay Competitive in the Industry: Continuously learn and apply new game design techniques to ensure your technical skills are up to date.
    This course will jump-start your career as a video game designer, whether you want to work at an organization or pursue independent projects.

    Outline
    • C# Programming Primer for Unity Game Development
      • How to Create a C# Program in Visual Studio
      • Console Input and Output
      • Variables
      • Arithmetic Operators
      • Logical Operators
      • Random Numbers
      • Controlling Program Flow
      • Repetition
      • Arrays and Multidimensional Arrays
      • Functions and Methods
      • Classes and Object-Oriented Programming Design
      • Strings
      • Data Structures
    • Mathematics for Game Development
      • Real Numbers
      • Algebra
      • Set Theory and Functions
      • Polynomials
      • Trigonometry
      • Vector Mathematics
      • Matrix Mathematics
      • Quaternion Algebra
      • Linear Transformations
      • Analytic Geometry
    • General Game Modeling and Texturing
      • Interface and Rendering Modes
      • Primitives, Meshes, and Mesh Editing
      • Pivots and Manipulators
      • The 3D Cursor
      • Object Join, Separate, Duplication
      • Polygon Structure and Count
      • Modeling with Bevel, Extrude, and Multiresolution Modifiers
      • Spin Tool and Splines
      • Image Planes
      • Texture Maps and UV Unwrapping
      • Creating and Saving Scenes
    • Unity Game Engine Foundation
      • Creating Projects
      • Understanding Unity's User Interface
      • Cameras and Viewport Navigation
      • Scene Architecture
      • Game Objects
      • The Inspector
      • The Asset Browser
      • Real-Time Lighting and Lighting Models
      • Pre-Computed Lighting and Lightmaps
      • Material Creation and Usage
      • Scripting
      • Object Physics
      • User Input Handling
      • Post-Processing
      • Particle Systems and Special Effects
      • Audio
      • User Interface Design and Development
      • Menus and Closing Credits
      • Game Development Project (3d Arcade Game)
    • Advanced Unity Game Development I
      • Navigation and Pathfinding
      • Asset Preparation and Pipeline
      • Humanoid Retargeting and Skeletal Animation
      • Animation State Machines
      • Mechanism with Environment Navigation
      • NPC / Enemy AI Systems Development
      • AI State Machines
      • AI Player Targeting and Threat Detection
      • FPS Movement and Camera Controller
      • Screen Image Effects
      • Ragdoll Physics and Reanimation
      • Body Part Aware Damage Systems
      • NPC Player and Environment Awareness
      • Audio Mixer Scripting and Pooling and Collections
      • Game Sound Systems
      • Scriptable Objects
      • Player Damage and Pain
      • Stamina Systems
      • User Interface Design and Development
      • Game Development Project (First Person Apocalyptic Shooter)
    • Advanced Unity Game Development II
      • Interactive Items (Switches, Doors, Keypads, Drawers, etc.)
      • Heads Up Displays
      • Player Inventory Management System
      • In-Game PDA with Imagery, Text and Audio
      • In-Game Journals with Image Viewer
      • Arms and Weapon System
      • Inverse Kinematics for Head Movement
      • Procedural IK Stair System
      • Navigation Areas
      • AI Door Management System
      • Potential Visibility Set (PVS) System
      • Night Vision Goggles and Flashlights
      • Item Collection and Player Backpack
      • Player Sickness/Infection System
      • Object Outline Effects
      • Factions (Friendly/Enemy) System
      • NPC Animation and Avoidance Culling
      • In-Game Map and Blueprints System
      • Lockpicking System
      • Missions and Objectives System
      • Crafting System

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 12 months to complete 500 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section71818Section NumberU001
    FormatOnline, synchronous + asynchronousLocationPMI Platform
    Registration Close05/11/2026GradingGrade - PASS/FAIL (P/F)
    Fee$1,400.00
    Instructor:Bob Campagna
    Instructor Bio:
    The instructor for this program is Bob Campagna, PMP®. Bob has over 40 years of Project and Program Management experience with Welch Allyn, Pass & Seymour, Honeywell and National Grid. The range of the projects in include everything from simple product improvement efforts all the way up to complex multi-year, multi-million dollar capital projects. Bob is past President of the Syracuse Chapter of The Project Management Institute. He has taught Project Management at Syracuse University for the past 16 years. Bob has a Bachelor of Science in Electrical and Computer Engineering from the State University of New York at Buffalo and an MBA from LeMoyne College. He earned his Project Management Professional (PMP) certification in 2007.

    Course Description

    PMI Authorized PMP® Exam Prep
    The official PMI prep course to advance your project management skills and prepare for the Project Management Professional (PMP®) certification exam.

    Developed by PMI and validated by PMP® certification holders, this instructor-led, online course aligns to the PMP Exam Content Outline and satisfies the 35 training hours required to apply for the PMP® certification.

    Even if you are looking simply to earn Professional Development Units (PDUs) to maintain your existing PMI certification, this course will help you refresh your project management knowledge, including agile and hybrid approaches.

    What You Will Learn:
    This course contains five modules that immerse you in real-world scenarios, representing various industries and project management situations to help you practice applying principles and concepts at work.
    Module 1 – Business Environment
    Explore the foundations of project management, including strategic alignment, organizational culture, governance, and change management—all essential for driving value and achieving successful outcomes.
    Module 2 – Start the Project
    Learn how to initiate projects, identify and engage stakeholders, form effective teams, build shared understanding, and tailor the approach—whether predictive, agile, or hybrid.
    Module 3 – Plan the Project
    Explore planning fundamentals: define scope, develop schedules and budgets, plan for resources, risk, quality, procurement, and prepare for complexity and change.
    Module 4 – Lead the Project Team
    Develop leadership skills to create collaborative teams, empower members, support development through coaching, and communicate effectively while managing conflict.
    Module 5 – Support Project Performance
    Learn how to monitor progress, manage change, address issues, and apply continuous improvement practices to sustain team performance and deliver project success.
    Module 6 – Close the Project or Phase
    Learn how to effectively close a project or phase, realize benefits, and ensure knowledge is captured and transferred for future success.

    Session Date

    • May 18, 2026 - Online - 8:00 AM - 6:00 PM EST
    • May 19, 2026 - Online - 8:00 AM - 6:00 PM EST
    • May 20, 2026 - Online - 8:00 AM - 6:00 PM EST
    • May 21, 2026 - Online - 8:00 AM - 6:00 PM EST
    • May 22, 2026 - Online - 8:00 AM - 6:00 PM EST
    The PMP® Preparation Training Program uses authorized materials from PMI® for students, including:

    • Student Manual: Workbook with instructional content and real-world activities
    • Spotlight Videos and Media: Supplemental student materials
    • Mastery Builders: Knowledge checks to ensure comprehension of key concepts
    • Student Checklists: Online lists for students to ensure adequate coverage of key concepts
    • More than 250 PMP exam practice questions

    Who Should Take This Course:

    • PMP candidates
    • Mid-level Project Managers
    • Those who want or need training requirements to become PMP® certified
    • Those who want to build-up their knowledge in agile and hybrid approaches

    The PMP® certification is a professional experience-based certification. Experience leading and directing projects is critical to PMP® candidate's success. Training alone is not sufficient to pass the exam. The authorized training materials were developed by experts familiar with the exam content outline but these individuals did NOT participate in developing the PMP® exam.

    Drop Policy
    Participants who are enrolled in this course may request a drop by May 18, 2026.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    Industry Certification Exam
    This coursework helps prepares students to sit for the Project Management Professional (PMP) Certification Exam. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    Credential
    At the successful conclusion of this microcredential offering, participants will receive a co-branded digital credential from PMI and Syracuse University, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the class. This digital credential does not certify that the earner has earned the PMP certification, only that the preparation class has been completed.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42863Section NumberU001
    FormatOnline, self-pacedLocationBlackboard
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$500.00
    COURSE DESCRIPTION
    Students will review fundamental concepts and tackle advanced problems to ensure they meet program requirements. Emphasis will be placed on problem-solving techniques, and application to engineering scenarios. Successful completion will demonstrate readiness for the rigorous demands of graduate-level engineering coursework.
    CREDENTIAL
    At the successful conclusion of this microcredential program, participants will receive a digital badge from Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program. Participants can also request a paper and/or a digital certificate.

    SPONSORING DEPARTMENT CONTACT INFORMATION
    If you have any questions regarding this course, please contact the College of Engineering & Computer Science at pwdirubb@syr.edu and 315-876-7450.
    Class Section39720Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$144.00
    Gain a comprehensive understanding of blockchain technology, from its origins to its practical applications in various industries. This course covers blockchain architecture, enterprise implementation, and the role of cryptocurrencies, equipping you with the knowledge to leverage blockchain for secure and efficient transactions.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Blockchain Concepts: Describe the concept of blockchain, its origins, and the core problems it solves.
    2. Apply Blockchain in Business: Summarize how businesses are applying blockchain and staffing blockchain projects.
    3. Explain Ownership in Blockchain: Describe how the concept of ownership is fundamental to blockchain technology.
    4. Utilize Shared Ledgers: Understand the purpose and properties of the shared ledger and how it supports data integrity.
    5. Secure Transactions with Cryptography: Define cryptographic hashing and its role in securing blockchain transactions.
    6. Manage Peer Nodes: Describe what peer nodes are, what they do, and how they communicate.
    7. Maintain Consensus: Explain how consensus is maintained on the blockchain.
    8. Describe Cryptocurrencies: Explain the origination, common applications, and usage of cryptocurrencies.
    9. Plan Blockchain Projects: Explain how to plan and staff a blockchain project.
    10. Explore Blockchain's Future: Summarize the potential future applications of blockchain technology.
    This course will provide you with a solid foundation in blockchain, enabling you to understand its benefits and applications across various industries.

    Outline
    • Introduction to Blockchain
    • Why Is Blockchain Needed?
    • The Blockchain Marketplace & Workforce
    • Ownership Concepts in Blockchain
    • The Shared Ledger
    • Securing Transactions with Cryptography
    • Distributing the Shared Ledger
    • Gaining Consensus on Blockchain
    • Cryptocurrencies
    • Blockchain Business Cases
    • Implementing Blockchain
    • The Future of Blockchain

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39713Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$154.00
    Become a more effective manager by mastering the language of business management. This course provides essential skills in time management, delegation, employee motivation, problem-solving, and conflict resolution to help you accomplish your job more effectively. Whether you have recently been promoted to a supervisory or management position or want to enhance your managerial skills, this course will guide you through the basics of business management, enabling you to make a successful transition from employee to manager.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Manage Time Effectively: Develop strategies to handle the constant demands of a managerial role.
    2. Delegate Responsibility: Learn how to delegate tasks efficiently to enhance team productivity.
    3. Motivate Employees: Describe techniques to inspire and motivate your team members.
    4. Influence and Direct Performance: Gain skills to influence and guide the performance of others.
    5. Solve Problems and Resolve Conflicts: Acquire problem-solving and conflict resolution skills to address workplace challenges.
    6. Transition to Management: Successfully transition from an employee to a managerial role with confidence.
    7. Enhance Managerial Efficiency: Become a more effective and efficient manager, capable of leading your team to success.
    Outline
    • Introduction to Managerial Work
    • Making the Transition into Management
    • The Tasks of a Manager
    • Managing Tasks, Performance, and Time
    • Introduction to Motivation
    • The Best-Known Researchers in Motivation
    • Motivation Theories
    • Understanding the Theories of Motivation
    • Introduction to Conflict Resolution and Problem-Solving
    • Models of Conflict Resolution and Problem-Solving
    • Working Through Problems
    • Implementing Solutions to Problems and Conflicts

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39731Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$105.00
    This intermediate-level course is designed to help Agile practitioners recognize and resolve many of the common issues that emerge when Agile concepts are introduced into Waterfall organizations. The course begins with 24 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing integration obstacles. The course then presents 20 short case studies that simulate the communication and interchanges that can occur as Agile and Waterfall practitioners work to resolve differences in the ways that they see and execute tasks. As students evaluate these case studies, they'll learn to deconstruct and diagnose any underlying problems that need to be resolved, just as they would in everyday practice. While they work to decode and correct these issues, they'll begin to recognize the common pitfalls that can happen as project teams collaborate and interact.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Identify whether Agile concepts and methodologies could be integrated into an existing organization
    2. Describe tools and techniques that could assist in Agile integration
    3. Recognize the problems that Agile and Waterfall collaborators contend with on a regular basis
    4. Apply practical tips from experienced practitioners to correct these problems
    5. Recognize the advantage of "failing fast"
    6. Uncover impediments or obstacles that may occur when running Agile and Waterfall in parallel
    7. Examine several project artifacts that can be used to show progress during transitional states
    8. Identify the essential elements of an integration framework
    9. Discuss ways to temper expectations as integration takes hold

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 4 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42903Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$95.00
    The ability to deliver an effective presentation is critical in most job functions. This introductory-level course helps learners organize, structure, and create effective presentations that feature slides as a visual aid. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Recognize what makes communication effective
    2. Describe the elements in the communications process
    3. Organize your communications and presentations
    4. Describe PowerPoint graphic rules of thumb
    5. Create an effective summary slide
    6. Describe and employ the four steps of purposeful communication in your presentations
    7. Describe the forecast, present, and echo structure for presentations
    8. Recognize key visual considerations for PowerPoint slides and presentations
    9. Describe how to organize and create PowerPoint presentations
    10. Revise PowerPoint slides to make them more effective
    11. Describe the success factors for face-to-face presentations

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 3 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39742Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$2,195.00
    Prepare to pass the CompTIA A+ certification exams (220-1101 & 220-1102) and boost your resume with a globally recognized credential! This comprehensive course covers the fundamentals of business management and operational planning, equipping you with essential skills in managing time, delegating responsibility, motivating employees, solving problems, and resolving conflicts. Gain practical experience in maintaining and troubleshooting various operating systems, network fundamentals, and computer hardware to become an indispensable asset in any organization.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Master Operating Systems: Understand and support multiple operating systems effectively.
    2. Develop Troubleshooting Skills: Diagnose and troubleshoot common software, hardware, and connectivity issues.
    3. Describe Network Fundamentals: Gain knowledge of networking concepts, protocols, and troubleshooting techniques.
    4. Assemble and Disassemble Computer Parts: Acquire practical experience in building and maintaining computer systems.
    5. Manage Time and Delegate Responsibility: Develop strategies to handle managerial tasks efficiently.
    6. Motivate Employees: Learn techniques to inspire and motivate team members.
    7. Solve Problems and Resolve Conflicts: Apply problem-solving and conflict resolution skills in the workplace.
    8. Prepare for Certification Exams: Be well-prepared to take the CompTIA A+ certification exams (220-1101 & 220-1102).
    Outline
    • Taking a Computer Apart and Putting It Back Together
    • All About Cases and Motherboards
    • Supporting Processors and Upgrading Memory
    • Power Supplies and Troubleshooting Computer Problems
    • Supporting Hard Drives and Other Storage Devices
    • Supporting Input/Output Devices
    • Networking Fundamentals
    • Network Infrastructure and Cloud Computing
    • Supporting Mobile Devices
    • Supporting Printers
    • The Complex World of IT Professionals
    • Installing Windows
    • Maintaining Windows
    • Troubleshooting Windows After Startup
    • Troubleshooting Windows Startup
    • Security Strategies
    • Securing and Sharing Windows Resources
    • Mobile Device Security
    • Network Security and Troubleshooting
    • Supporting macOS
    • Linux and Scripting
    • Preparing for a Certification Exam

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 200 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the CompTIA A+ 220-1101 & 220-1102 exams. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. The exam voucher is included in the cost of your enrollment. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39732Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$95.00
    This online course is created to help project managers understand and resolve issues that can emerge from interactions among project stakeholders. The course contains ten concise case studies that explore common stakeholder issues. The case studies are designed to simulate the conversations and interactions that occur among project stakeholders, to show learners how to dissect causal elements from these types of conversations - just as they will have to do on their own projects—and to help them prepare appropriate responses. As students work through the case studies, they'll learn effective strategies to resolve stakeholder problems and gain the proficiency necessary to manage interactions and keep their projects on track.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Diagnose the underlying causes of stakeholder problems
    2. Apply practical tips from experienced practitioners to resolve these problems
    3. Refine your ability to effectively manage projects and interact with project constituents

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 3 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39747Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$2,085.00
    Regardless of company size, operational management drives business success. This practical online course will teach you the fundamentals of business management and operational planning. You will gain essential skills and strategies that you can put into action at your workplace, such as risk management, scheduling, and control. Learn from a veteran business instructor in a flexible online environment to build innovation in the workforce and lead diverse teams effectively.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Key Management Concepts: Grasp essential financial, risk, and operational management principles.
    2. Plan and Implement Operational Solutions: Develop and execute a range of operational strategies to enhance business efficiency.
    3. Lead and Manage Teams: Effectively lead and manage diverse teams, fostering a collaborative and productive work environment.
    4. Innovate in the Workforce: Build and sustain an innovative workplace by incorporating continuous improvement and digital solutions.
    5. Manage Risk and Intellectual Property: Identify and mitigate risks while managing intellectual property within the organization.
    6. Develop and Implement Sales and Marketing Plans: Create and execute effective sales and marketing strategies to drive business growth.
    7. Enhance Customer Service: Implement quality customer service strategies to build strong client relationships and networks.
    8. Improve Workplace Relationships: Lead and manage workplace relationships to ensure a positive and supportive work culture.
    Outline
    • Business Operations
      • Financial Management
      • Lead and Manage Teams
      • Implementing a Sales Plan
      • Implementing Customer Service Strategies
      • Implementing Marketing
      • Implementing Continuous Improvement
      • Build Client Relationships and Networks
    • Operations Management
      • Operational Planning
      • Manage Continuous Improvement
      • Manage Risk
      • Manage Intellectual Property
      • Lead and Manage Workplace Relationships
      • Build an Innovative Workplace
      • Incorporate Digital Solutions
      • Develop a Sales Plan
      • Manage Quality Customer Service

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 200 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42908Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$95.00
    This course features 25 of the most popular Excel tip and tricks for both novice and advanced Excel users. In this course, you will learn time-saving techniques to boost efficiency, increase productivity and workflow, and improve and advance your skills. Topics include data entry, data organization, data cleaning, elements of style, data sorting, data filtering, and spreadsheet display tips. This course also covers three of the most popular lookup and reference functions: VLOOKUP, HLOOKUP, and Find + Replace. To follow along with the content and activities in this course, you will need access to Microsoft Excel. This course features Excel 2019, which may differ from other versions of Excel.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Employ copy and paste shortcuts
    2. Arrange, filter, and sort data by text, color, and by custom criterions
    3. Modify the worksheet view with various display tools, such as Freeze Panes, Hide/Unhide, Text-To Column, and Zoom In/Out
    4. Describe and apply data organization tools and functions
    5. Retrieve data using VLOOKUP, HLOOKUP, and Find + Replace
    6. Apply patterns, gradients, cell borders, and other style elements to data
    7. Experiment with the Quick Analysis Tools to create charts, graphs, and calculations
    8. Make use of the lock/unlock and track changes features

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 3 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39748Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$2,234.00
    This web developer course prepares you for an entry-level career in the high-demand field of front-end development. Learn to use HTML, CSS, and JavaScript to create functional, responsive web applications, and build a portfolio to showcase your skills to potential employers.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Build Websites with HTML: Create structured and semantic web pages using HTML.
    2. Style Web Pages with CSS: Apply CSS to style and layout web pages, enhancing their visual appeal and responsiveness.
    3. Develop Interactive Web Applications with JavaScript: Use JavaScript to add interactivity and dynamic content to web applications.
    4. Create, Style, and Validate Web Forms: Design and implement web forms, ensuring they are styled appropriately and validated for user input.
    5. Develop a Professional Portfolio: Compile a portfolio of web development projects that demonstrate your skills and capabilities to potential employers. This course provides a solid foundation in front-end web development, equipping you with the skills needed to succeed in this growing industry.
    Outline
    • Introduction to HTML
      • A Quick Overview of Web Development
      • Introduction to HTML
      • Paragraphs, Headings, and Text
      • HTML Links
      • HTML Images
      • HTML Lists
      • HTML Tables
      • Sectioning a Web Page
      • Audio and Video
    • Introduction to CSS
      • Crash Course in CSS
      • CSS Fonts
      • Color and Opacity
      • CSS Text
      • Borders, Margins, and Padding
      • Backgrounds
      • Display and Visibility
      • Pseudo-classes and Pseudo-elements
      • Styling Tables with CSS
      • Positioning
      • Transforms and Transitions
      • Layouts
      • CSS Lists as Hierarchical Navigation
      • Media Queries
    • Introduction to JavaScript
      • JavaScript Basics
      • Variables, Arrays, and Operators
      • JavaScript Functions
      • Built-In JavaScript Objects
      • Conditionals and Loops
      • Event Handlers and Listeners
      • The HTML Document Object Model
      • CSS Object Model o Errors and Exceptions
    • Introduction to Creating, Styling, and Validating Web Forms
      • HTML Forms
      • JavaScript Form Validation
      • Styling Forms with CSS
    • Final Project

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 160 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section71879Section NumberU001
    FormatOnline, synchronous sessionsLocationOnline
    Registration Close06/15/2026GradingGrade - PASS/FAIL (P/F)
    Fee$150.00
    Complex trauma is highly prevalent in many of the populations that we work with, however it is not always well understood, especially since it is not recognized in the DSM. This workshop will address the differences between single event PTSD and complex trauma, the effects of trauma on the brain and on attachment, the role of dissociation in complex trauma, and will provide participants with essential interventions they can begin using immediately.

    Session Date
    • June 22, 2026 - 9:00 am - 12:15 pm
    • June 23, 2026 - 9:00 am - 12:15 pm
    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact Joseph L. Smith Ph.D, LCSW-R, Master CASAC at jossmith@syr.edu or 315.443.5575.
    Class Section39728Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$259.00
    This introductory-level course explores the methodologies and practices of Agile development and explains the key concepts and principles that form the foundation of Agile project management. This self-paced course contains vocabulary games, flashcards, and interactive exercises to supplement and enhance your understanding of Agile concepts, as well as video segments from Agile experts to help you become a more proficient Agile practitioner.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Define Agile development and differentiate it from traditional Waterfall practices
    2. Identify the similarities and differences among several Agile methodologies
    3. Describe the stages of the Agile development cycle and identify the factors that promote project success
    4. Describe the nuances of leading and working with Agile teams
    5. Apply best practices from organizations that have successfully incorporated Agile methodologies into their business activities

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 180 days to complete 10 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39751Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$3,746.00
    In an increasingly digital world, the demand for skilled web designers is higher than ever. Our Web Design Professional course equips you with the comprehensive skill set needed to excel in this dynamic field, covering essential topics like HTML, CSS, JavaScript, Bootstrap, and Vue.js, as well as lessons in color theory, typography, and industry-standard tools like Adobe Animate and Photoshop.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Build and Style Web Pages: Construct and style web pages using foundational languages like HTML, CSS, and JavaScript.
    2. Create Responsive Websites: Utilize Bootstrap and Vue.js to develop responsive, user-friendly websites.
    3. Design Engaging Graphics: Use Adobe Animate and Photoshop to create visually appealing graphics and layouts.
    4. Apply Color Theory and Typography: Enhance the aesthetic and usability of web designs through principles of color theory and typography.
    5. Manage Web Design Projects: Acquire essential skills for managing web design projects from inception to completion.
    6. Construct and Validate Web Forms: Create, style, and validate web forms to ensure a secure and user-friendly experience.
    7. Develop a Professional Portfolio: Compile a series of hands-on projects, including a fully functional website, to showcase your skills to potential employers.
    This course provides a well-rounded skill set that encompasses both the technical and creative aspects of web design, preparing you for a rewarding career in this rapidly growing field.

    Outline
    • Animate
      • Introduction to Animate
      • Animation Basics
      • Drawing Tools
      • Character Design
      • Advanced Techniques
      • Working In the Animation Industry
    • Photoshop
      • Photoshop Crash Course
      • Selections and Masks
      • Reconstructing and Retouching
      • More Layers and Selections
      • Brushes and Painting
      • Working in the Design Industry
    • Introduction to HTML
      • A Quick Overview of Web Development
      • Introduction to HTML
      • Paragraphs, Headings, and Text
      • HTML Links
      • HTML Images
      • HTML Lists
      • HTML Tables
      • Sectioning a Web Page
      • Audio and Video
    • Color Theory
      • Terminology
      • Building an Efficient Color Theme
      • Color Theory Principles
      • Color Context
      • Implementing Color
    • Typography
      • Anatomy
      • Typeface vs. Font
      • Rules for Typography
      • Types of Typography
      • Type Hierarchy
      • Building an Efficient Style Guide
    • Introduction to CSS Training
      • Crash Course in CSS
      • CSS Fonts
      • Color and Opacity
      • CSS Text
      • Borders, Margins, and Padding
      • Backgrounds
      • Display and Visibility
      • Pseudo-classes and Pseudo-elements
      • Styling Tables with CSS
      • Positioning
      • Transforms and Transitions
      • Layouts
      • CSS Lists as Hierarchical Navigation
      • Media Queries
    • Introduction to JavaScript Training
      • JavaScript Basics
      • Variables, Arrays, and Operators
      • JavaScript Functions
      • Built-In JavaScript Objects
      • Conditionals and Loops
      • Event Handlers and Listeners
      • The HTML Document Object Model
      • CSS Object Model
      • Errors and Exceptions
    • Creating, Styling, and Validating Web Forms
      • HTML Forms
      • JavaScript Form Validation
      • Styling Forms with CSS
      • Regular Expressions
      • Node.js and Server-side Form Validation
      • JSON
    • Introduction to Bootstrap Training
      • Getting Started with Bootstrap Basics
      • Bootstrap Layout
      • Creating Responsive Navigation
      • Bootstrap Typography
      • Tables
      • Bootstrap Forms
      • Images
      • Bootstrap Components
      • Bootstrap Utilities
      • Bootstrap Flex
    • Advanced JavaScript Concepts
      • Node.js
      • Scope, var, let, and const
      • Arrow Functions
      • Rest Parameters
      • Spread Operator
      • Array Destructuring
      • Template Literals
      • Objects, Context, and the this Object
      • Array map() Method
      • Array filter() Method
      • Array find() Method
      • JavaScript Modules
      • npm
    • Introduction to Vue 3 Training
      • Getting Started with Vue.js
      • Basic Vue Features
      • Directives
      • Implementing Game Logic
      • Transitions and Animations
      • Vue Routing
    • Managing Web Design Projects
      • Design Process
      • Project Scope
      • Mock-ups
      • Functionality Model
      • Integration
      • Usability and Accessibility Rules
      • Roll-out o Analysis

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 12 months to complete 390 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39729Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$299.00
    This course outlines the fundamental theories and principles of Scrum frameworks, including the underlying philosophy and essential tools practitioners need to adapt to an Agile way of working. Implemented properly, these techniques can produce extraordinary results for stakeholders and customers.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Define essential Scrum terms and identify the interdependent nature of key concepts
    2. Summarize the specific, distinct roles that practitioners assume in effective Scrum frameworks
    3. Identify the stages of the Scrum cycle and demonstrate how these stages combine to meet evolving customer needs and requirements
    4. Compare and contrast the three primary Scrum artifacts and detail how they integrate to ensure a common understanding of project expectations
    5. Explore several tools and techniques that help project participants meet and exceed customer needs and wants

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 180 days to complete 10 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39745Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$985.00
    The Certified Manufacturing Associate (CMfgA) course is designed for individuals new to manufacturing, providing foundational knowledge in essential manufacturing concepts. This industry-driven certification prepares participants for high-demand, entry-level roles such as assembler, manufacturing associate, and production laborer, covering topics like shop math, assembly, maintenance, machining, and inspection.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Safety Protocols: Demonstrate knowledge of safety practices and protocols essential for a manufacturing environment.
    2. Apply Manufacturing Essentials: Utilize basic manufacturing concepts and practices in real-world scenarios.
    3. Identify and Use Fasteners: Recognize and properly use various types of fasteners in manufacturing processes.
    4. Conduct Inspections: Perform basic inspection tasks to ensure quality and compliance in manufacturing.
    5. Operate CNC Machines: Understand the fundamentals of CNC (Computer Numerical Control) machining and its applications.
    6. Explore Additive Manufacturing: Gain introductory knowledge of additive manufacturing (3D printing) techniques.
    7. Utilize Robotics: Understand the role of robotics in manufacturing and basic operational principles.
    8. Implement Lean Principles: Apply lean manufacturing principles to improve efficiency and reduce waste.
    9. Ensure Quality: Understand and apply quality control measures to maintain high standards in manufacturing processes.
    10. Perform Shop Math: Use basic mathematical skills relevant to manufacturing tasks, including measurements and calculations.
    This course equips participants with the skills needed to succeed in entry-level manufacturing roles and provides a pathway for further advancement in the industry.

    Outline
    • Safety
    • Manufacturing Essentials
    • Fasteners
    • Inspection
    • CNC
    • Additive Manufacturing
    • Robotics
    • Lean
    • Quality

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 3 months to complete 35 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the Certified Manufacturing Associate (CMfgA). Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. The exam voucher is included in the cost of your enrollment. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39718Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$154.00
    Transform your resume into a powerful tool that will help you secure interviews with this comprehensive course. Learn different resume formats, maximize your work experience, and discover how to use references to your advantage. This course is invaluable for anyone looking to create an effective resume or improve an existing one, ensuring it stands out to potential employers.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Identify Resume Components: Describe the different parts of a resume and their purposes.
    2. Highlight Unique Features: Discover and showcase your unique features and benefits effectively.
    3. Apply Resume Rules: Learn and apply the rules of resume writing to create a polished document.
    4. Choose the Right Format: Identify and utilize the resume format best suited to your individual needs.
    5. Craft a Cover Letter: Develop a compelling cover letter to complement your resume.
    6. Optimize Work Experience: Make the most of your work experience to enhance your resume.
    7. Leverage References: Use references strategically to strengthen your resume.
    8. Create Online Resumes: Develop and format resumes for online applications.
    9. Receive Instructor Support: Access guidance and feedback from an instructor to refine your resume.
    This course will equip you with the skills and knowledge to create an up-to-date, concise, and impactful resume that impresses potential employers.

    Outline
    • Components of a Resume
    • Self-Assessment
    • Rules of Resumes
    • Chronological Resumes
    • Functional Resumes
    • A Look at Your Resume
    • References
    • Work Experience
    • Technical Resumes
    • Online Resumes
    • Cover Letters
    • Formatting Resumes
    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 3 weeks to complete 24 hours of coursework.

    Drop Policy
    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.
    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39712Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$154.00
    Improve your career prospects by learning how to develop powerful written documents that draw readers in and keep them motivated to continue to the end. This course will help you identify gaps and eliminate problem areas in your writing skills, ensuring your communication is clear, effective, and professional. Whether you're a clerical worker, an engineer, or an executive, this course will provide you with the tools to enhance your business writing and reach your full potential.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Brainstorm Effectively: Utilize brainstorming techniques to make writing easier and more efficient.
    2. Sequence Ideas: Organize and sequence ideas logically to create more effective written documents.
    3. Revise and Edit: Apply revising, formatting, editing, and proofreading skills to improve the clarity and quality of your writing.
    4. Enhance Grammar and Punctuation: Refresh your grammar knowledge and apply strategies for correct spelling and punctuation.
    5. Set the Right Tone: Achieve the appropriate tone in your writing and remove negative emotions.
    6. Communicate Assertively: Learn how to say "no" without offending your reader, maintaining professionalism and respect.
    7. Improve Email Etiquette: Master the essentials of email etiquette for professional communication.
    Outline
    • Writing as Problem Solving
    • Why Write and Who Is Your Reader?
    • Benefits You Can Offer Your Reader
    • Sequencing Your Ideas and How to Write Your Ending
    • Revising, Formatting, Editing, and Proofreading
    • What Words to Take Out
    • What Words to Put In
    • Strategies for Good Spelling and Punctuation
    • One Easy Grammar Lesson
    • Getting the Tone Right
    • When You Have to Say No
    • E-mail Etiquette

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39726Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$144.00
    The need for skilled cybersecurity professionals continues to grow, making it an ideal time to enter this in-demand industry. This self-paced, video-based course covers the fundamentals of cybersecurity, including concepts, commands, tools, cloud computing, networking, cybersecurity policies, frameworks, risk management, and security auditing. Through lectures and hands-on demonstrations from an experienced professional, you will develop a firm understanding of key cybersecurity concepts and best practices, preparing you for an entry-level career in this field.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Cybersecurity Fundamentals: Gain a comprehensive understanding of what cybersecurity entails.
    2. Identify Operating Systems: Recognize and understand the three most common operating systems.
    3. Execute Basic Commands: Perform simple commands to manage and troubleshoot systems.
    4. Learn Cloud Computing and Networking: Understand the basics of cloud computing and networking.
    5. Describe Cybersecurity Policies and Frameworks: Learn about cybersecurity policies, frameworks, audits, and risk management.
    6. Develop Practical Skills: Follow along with hands-on demonstrations to develop and practice foundational cybersecurity skills.
    7. Assess Career Fit: Determine if a career in cybersecurity is right for you by increasing your baseline knowledge of foundational concepts.
    Outline
    • History of Networking
    • How Networks Operate
    • Peer-To-Peer Versus Client/Server
    • Network Types and Topologies
    • Segmentation and Routing
    • Protocols
    • TCP/IP
    • Name Resolution and Services
    • Wide Area Networks (WANs)
    • Remote Access
    • Making Internet Connections
    • Review and Conclusion

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39716Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$155.00
    Develop the leadership skills that will earn you respect and admiration, and help you achieve success in both your professional and personal life. This course teaches you the principles of great leaders, enabling you to influence and inspire others, even if you're not in a formal leadership role.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Identify and Improve Personal Leadership Behaviors: Recognize and modify behaviors that may negatively impact your leadership effectiveness.
    2. Guide and Support Others: Apply practical tips for effectively guiding and supporting team members.
    3. Identify Your Leadership Style: Gain insights into your unique leadership style and how to leverage it for maximum effectiveness.
    4. Make Informed Decisions: Develop the ability to make decisions and influence others without coercion.
    5. Build Confidence and Influence: Enhance your confidence and ability to influence others, fostering strong teams and followers.
    6. Find Inspiration and Boost Morale: Learn to rely on others and discover sources of inspiration to maintain high morale and a willingness to lead.
    7. Apply Leadership Skills Across Careers: Acquire leadership skills that are transferable to any career path you choose.
    This course is designed to help you become a more effective leader, regardless of your current role, by equipping you with the skills and knowledge to inspire and lead others successfully.

    Outline
    • Leadership Qualities and Models
    • Leadership Responsibilities
    • Value-Centered Leadership
    • Leadership Self-Assessment
    • Leadership Skills: Team Building
    • Leadership Skills: Communication
    • Leadership Skills: Coaching or Mentoring
    • Leadership Application (Personal): Behavioral Styles
    • Leadership Application (Personal): Influence and Collaboration
    • Leadership Application (Professional): Providing Strategic Vision
    • Leadership Application (Professional): Creating/Changing Culture
    • Leadership Application (Professional): Facilitating Creative Thinking

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39721Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$147.00
    Learn the basics of HTML as you design, create, and post your very own website. This course will guide you through planning the content, structure, and layout of your website, creating neatly formatted text, building links, and adding color, graphics, and tables. Additionally, you'll understand no-cost web marketing strategies and SEO to enhance your online presence.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Web Design Fundamentals: Grasp the basic principles of web design and HTML coding.
    2. Plan Website Content and Layout: Strategically plan the content, structure, and layout of a website.
    3. Create and Format Web Pages: Develop web pages with neatly formatted text and effective links.
    4. Incorporate Visual Elements: Add color, backgrounds, graphics, and tables to enhance website aesthetics.
    5. Implement SEO Strategies: Apply search engine optimization techniques to improve website visibility.
    6. Utilize Web Marketing Strategies: Understand and implement no-cost or low-cost web marketing strategies.
    7. Publish and Maintain Websites: Successfully publish and maintain a website, ensuring it remains up-to-date and functional.
    8. Troubleshoot HTML Code: Identify and fix common issues in HTML code to ensure smooth website operation.
    This course will equip you with the skills and confidence to build and manage your own website, opening doors to new career opportunities in web development and digital marketing.

    Outline
    • Getting Started
    • Creating Your First Web Page
    • Formatting Text
    • Fun with Pictures
    • Creating Tables
    • HTML, XHTML, and CSS
    • Getting Started with CSS
    • Creating a Page Layout
    • Building Your Site
    • Getting Noticed
    • Publish Your Website
    • Authoring Systems

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39744Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$1,995.00
    Boost your cybersecurity career and yearly income by obtaining your CompTIA Security+ certification! This widely recognized and respected credential covers a broad range of security topics, including threat management, identity management, access control, cryptography, and network security. By completing this course, you will gain the essential knowledge and skills required to identify, assess, and mitigate security risks in modern IT environments, preparing you to take the Security+ certification exam and secure top-paying employment.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Computer Security Fundamentals: Gain a solid understanding of fundamental computer security concepts.
    2. Identify and Mitigate Cybersecurity Threats: Recognize cybersecurity threats, vulnerabilities, and assessments, and learn how to mitigate them.
    3. Prepare for Security Incidents: Review incident preparation, response, and risk management strategies.
    4. Secure Hybrid Environments: Monitor and secure hybrid environments, including cloud, mobile, Internet of Things (IoT), and operational technology.
    5. Implement Security Controls: Apply fundamental principles of cybersecurity to implement security controls that protect against a wide range of attacks and vulnerabilities.
    6. Prepare for the Certification Exam: Be well-prepared to take the CompTIA Security+ certification exam with confidence.
    Outline
    • Introduction to CompTIA • Security Fundamentals
    • Threat Management and Cybersecurity Resources
    • Threats and Attacks on Endpoints
    • Endpoint and Application Development Security
    • Cryptography
    • Public Key Infrastructure and Cryptographic Protocols
    • Mobile, Embedded, and Specialized Device Security
    • Networking Threats, Assessments, and Defenses
    • Network Security Appliances and Technologies
    • Cloud and Virtualization Security
    • Network Threats, Assessments, and Defenses
    • Authentication
    • Incident Preparation, Response, and Investigation
    • Cybersecurity Resilience
    • Risk Management and Data Privacy
    • Preparing for the Certificate Exam
    • Exploring a Career in Cybersecurity

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 85 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the CompTIA Security+ SY0-701 exam. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. The exam voucher is included in the cost of your enrollment. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39730Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$149.00
    This intermediate-level course is designed to help Agile practitioners decipher and solve the problems that arise regularly in their work. The course begins with 16 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing Agile team challenges. The course then presents 20 short case studies that test the student's understanding of Agile practices and provide guidance for resolving common problems. The case studies are structured to simulate the conversations and interactions that happen regularly on Agile projects; seeing these disputes as narratives will help students learn to deconstruct issues and diagnose the underlying problems that need to be corrected, just as they would in their everyday work. As students decode these disputes and plan appropriate responses, they'll gain the experience they need to guide their teams and to put them back on track to deliver value to their customers.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Identify the underlying issues that lead to common problems for Agile teams
    2. Help team members recognize when their behaviors are inhibiting team development
    3. Describe ways to keep an Agile team focused on delivering value
    4. Uncover additional stakeholders and project participants to enhance project feedback
    5. Give examples of the "must have" skills that product owners should possess
    6. Reorganize daily stand-ups to improve their performance
    7. Summarize options for overcoming velocity estimation mistakes
    8. Outline effective rewards and acknowledgments that promote team cohesion and interaction

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 5 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.
    Class Section39733Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$95.00
    Business ethics represent the standards for right and wrong that govern how business people act. The term also refers to the study of moral principles in the workplace. This course reviews the major ethical issues facing project managers. It looks at the specific challenges project leaders may confront as they deal with team members, vendors, stakeholders, and sponsors.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Discuss the role of ethics in the workplace
    2. Discuss project managers and the Ethical Triangle and its three components: Individual Ethics, Leadership Ethics, and Governance and Control
    3. Recognize the key ethical issues in project management
    4. Describe the provisions of the Project Management Institute® Code of Ethics and Professional Conduct
    5. Discuss the four foundational values (Responsibility, Respect, Fairness, and Honesty) of the PMI® Code of Ethics
    6. Apply ethical principles to project scenarios

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 3 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42912Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$144.00
    Position yourself to make more confident business and financial decisions with our Business Finance for Non-Finance Personnel course. Gain a solid understanding of financial information and basic operations to positively impact your company's bottom line and advance your career. Using practical explanations and real-life examples, this course will show you how money flows through a typical business, how to develop successful business strategies, and how to use financial statements to make better business decisions. Whether you're an employee, sales executive, supervisor, or manager, this course will help you understand basic financial information and use it to make decisions that will positively affect your company's financial situation.

    Learning Outcomes
    By the end of this course, you will be able to:
    1. Differentiate between financial knowledge and business acumen.
    2. Describe how finances flow through a business and master basic financial terminology.
    3. Analyze financial forces to develop strategies that drive profit.
    4. Interpret and utilize three key financial statements: Income Statement, Balance Sheet, and Statement of Cash Flows.
    5. Apply financial knowledge to make informed business decisions.
    6. Implement cost-cutting measures using financial reporting and business acumen skills.
    7. Develop strategies to increase supply and production efficiencies.
    8. Use SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) to improve business and personal financial decisions.
    Outline
    • Business Finance Basics
    • The Business Model and Financial Flow
    • Financial Terminology and Concepts
    • Financial Statements
    • The Income Statement
    • The Balance Sheet
    • The Statement of Cash Flows
    • Management’s Discussion and Analysis (MD&A)
    • Business and Financial Strategy – The Process
    • Cutting Expenses to Boost the Bottom Line
    • Inventory and Cash Strategies
    • SWOT Analysis and Strategy Implementation

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.


    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42906Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$95.00
    This intermediate-level course provides learners with essential skills for mastering Microsoft's project management software, MS Project. Aspiring project managers are provided a step-by-step tutorial on various functions that are required for every type of project. This course assumes that learners have a basic familiarity with MS Project. MS Project is a popular tool that allows project managers to develop schedules, allocate resources, and track progress. It also allows managers to perform variance analysis and combine multiple projects. This intermediate course will focus on the Microsoft Office 2019 version of MS Project.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe various features of MS Project and how to apply them
    2. Add work, material, and cost resources to a project
    3. Apply fixed and overtime costs to tasks and entire projects
    4. Select the appropriate types of tasks to include in a project
    5. Create baselines and perform critical path analysis
    6. Incorporate effort driven scheduling, work contours, and multiple calendars
    7. Track progress and perform variance and EVA analysis
    8. Perform resource leveling and filter by task, resource, and or assignment
    9. Effectively use resource pools, subprojects, and master projects
    10. Import and export Excel, Word, and PowerPoint data into and out of MS Project

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 3 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42909Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$146.00
    Boost your financial awareness and gain a marketable skill with our comprehensive Accounting Fundamentals course. You will learn the basics of double-entry bookkeeping, how to analyze and record financial transactions, and gain hands-on experience with accounts receivable, accounts payable, payroll procedures, sales taxes, and various common banking activities. This course covers everything from writing checks to preparing an income statement and closing out accounts at the end of each fiscal period. Whether you're a sole proprietor looking to manage your business finances or seeking to understand accounting basics for career advancement or personal use, this course will provide you with a solid foundation in financial matters.

    Learning Outcomes
    By the end of this course, you will be able to:
    1. Describe and apply the principles of double-entry bookkeeping to accurately record financial transactions.
    2. Analyze and record various financial transactions using standard accounting practices.
    3. Manage accounts receivable and accounts payable effectively, ensuring accurate financial records.
    4. Handle payroll procedures and sales taxes with confidence and accuracy.
    5. Perform common banking activities such as writing checks and reconciling bank statements.
    6. Prepare financial reports, including income statements, and close out accounts at the end of a fiscal period.
    7. Utilize accounting knowledge to manage business finances or advance your career in the accounting and finance field.
    Outline
    • Account Classifications, Account Titles, T Accounts, and the Accounting Equation
    • General Ledger Accounts and Balance Sheet
    • Journalizing Transactions and Posting to the General Ledger
    • Journalizing and Posting Cash and Charge Purchases and Payments on Account
    • Journalizing and Posting Cash and Charge Sales and Cash Received on Account
    • Payroll and Various Deductions
    • Banking Services and Reports
    • Posting Journal Totals to the General Ledger and Schedule of Accounts Payable and Schedule of Accounts Receivable
    • End-Of-Year Worksheet
    • End-Of-Year Financial Reports
    • Journalizing and Posting Adjusting Entries
    • Journalizing and Posting Closing Entries and Preparing a Post Closing Trial Balance
    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39746Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$2,906.00
    The Certified Social Media Manager course is designed for individuals aspiring to build a career in social media management. This comprehensive program covers essential skills for developing and optimizing successful social media campaigns, with a focus on small businesses. Participants will receive hands-on training from experienced instructors in social media strategy, analytics, content creation, and community management.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Develop a Social Media Strategy: Create a social media strategy that aligns with business goals, target audience, and industry trends, including setting goals, creating a content calendar, and measuring campaign success.
    2. Create Compelling Content: Produce engaging social media content, including text, images, and video, tailored to achieve specific goals such as brand awareness or driving conversions.
    3. Manage Social Media Advertising: Design and manage social media advertising campaigns on platforms like Facebook, Instagram, and LinkedIn, with optional training for HubSpot, Twitter, and YouTube.
    4. Engage in Community Management: Effectively engage with followers and manage social media communities, including responding to comments and messages, handling negative feedback, and building brand loyalty.
    5. Analyze and Report Metrics: Track and analyze social media metrics such as reach, engagement, and conversions using tools like Google Analytics and social media analytics platforms.
    6. Utilize Social Media Tools: Optimize social media campaigns using key social media management tools.
    7. Describe Legal and Ethical Considerations: Navigate legal and ethical considerations in social media management, maintaining ethical practices and avoiding legal pitfalls.
    8. Incorporate Emerging Trends: Stay updated with emerging trends and technologies in social media management and integrate them into campaigns.
    9. Apply Best Practices: Analyze case studies and best practices from successful industries and businesses, applying these insights to their own campaigns.
    10. Develop a Comprehensive Social Media Strategy: Complete a final project that involves creating a detailed social media strategy for a business or organization.
    Outline
    • Introduction to Social Media Marketing
      • Overview of social media platforms and their functionalities
      • Understanding the Role of social media in modern Marketing
      • Developing a social media strategy
    • Creating Compelling Content
      • Understanding the importance of visual content
      • Developing a content calendar
      • Creating text-based content
    • Social Media Advertising
      • Overview of social media advertising platforms
      • Targeting specific audiences using social media advertising
      • Creating effective ad copy and visuals
    • Community Management
      • Engaging with followers and building brand loyalty
      • Responding to comments and messages
      • Handling negative feedback
    • Analytics and Reporting
      • Understanding social media analytics and reporting tools
      • Measuring the success of social media campaigns
      • Making data-driven decisions
    • Social Media Tools
      • Overview of key social media management tools
      • Understanding to use of the tools to optimize social media campaigns
    • Legal and Ethical Considerations
      • Overview of legal and ethical considerations
      • Strategies for maintaining ethical practices and avoiding legal pitfalls
    • Emerging Trends and Technologies
      • Emerging trends and technologies in social media management
      • How to incorporate these trends
    • Case Studies and Best Practices
      • Case studies and best practices from successful industries and business
      • Analyzing and applying best practices to your own campaigns
    • Final Project
      • Develop a comprehensive social media strategy

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 9 months to complete 240 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification
    This coursework helps prepare students to sit for various industry certification exams such as HubSpot Social Media Certification Exam, Twitter Flight School Certification Exam, and YouTube Certification Exam. Taking this course will help students for these exams, but does not guarantee that they will be eligible or pass the exams.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39738Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$3,095.00
    To be successful in beating a hacker, you need to think like one. This ethical hacking certification course immerses you in the hacker mindset and puts you in control with hands-on activities. As a Certified Ethical Hacker (CEH), you use the same techniques as malicious hackers to assess security and identify weaknesses, but for ethical purposes. You will scan, test, hack, and secure your own systems to help prevent potentially catastrophic damage to your organization.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Assess Ethical and Legal Requirements: Evaluate the ethical and legal requirements for security assessment and penetration testing, and develop a compliance strategy.
    2. Analyze Hacking Phases: Understand and analyze the different phases of hacking to determine the most effective ethical hacking strategy.
    3. Identify Vulnerabilities and Threats: Identify vulnerabilities, threats, and attacks to information systems, and recommend appropriate countermeasures.
    4. Evaluate Cryptography Techniques: Assess cryptographic algorithms and encryption techniques, and develop strategies for securing information.
    5. Implement Network Security Controls: Evaluate and implement network security techniques and tools based on evidence, information, and research.
    6. Perform Reconnaissance and Enumeration: Conduct reconnaissance and enumeration to gather information about target systems.
    7. Gain and Maintain Access: Use ethical hacking techniques to gain and maintain access to systems for security testing purposes.
    8. Cover Tracks: Understand methods to cover tracks and ensure ethical hacking activities are undetected.
    9. Prepare for CEH Exam: Prepare for the Certified Ethical Hacker (CEH) Exam Number 312-50 with example exam questions and practical exercises.
    10. Enhance Career Opportunities: Obtain the CEH credential to unlock career opportunities in the information security and cybersecurity industry.
    This course will equip you with advanced hacking tools and techniques, setting you apart from other IT professionals and adding significant value to your organization.

    Outline
    • Introduction to Ethical Hacking
    • Foot Printing and Reconnaissance
    • Scanning Networks
    • Enumeration
    • Vulnerability Analysis
    • System Hacking
    • Malware Threats
    • Sniffing
    • Social Engineering
    • Denial of Service
    • Session Hijacking
    • Evading IDS, Firewalls and Honeypots
    • Hacking Web Servers
    • Hacking Web Applications
    • SQL Injection
    • Hacking Wireless Networks
    • Hacking Mobile Platforms
    • IoT and OT Hacking
    • Cloud Computing
    • Cryptography
    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 100 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the Certified Ethical Hacker Exam 312-50. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. The exam voucher is included in the cost of your enrollment. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39752Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$2,950.00
    Delve into the world of entrepreneurship, from generating an idea to writing a business plan and launching your successful business. This course prepares you for the Entrepreneurship and Small Business (ESB) certification, sponsored by Certiport, Intuit, and the Network for Teaching Entrepreneurship. You will refine your start-up idea and learn practical steps to launch your business, covering foundational business principles such as legal structures, funding sources, intellectual property law, operations, marketing, advertising, and finances.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Identify Entrepreneurial Characteristics: Recognize the traits, risks, benefits, opportunities, and drawbacks of being an entrepreneur.
    2. Assess Market Demand: Evaluate the demand for a business opportunity and its value proposition.
    3. Determine Legal Structures: Choose the appropriate legal structure, licenses, and regulations for a business.
    4. Describe Intellectual Property: Investigate intellectual property law relevant to entrepreneurs.
    5. Manage Operational Costs: Understand and plan for operational costs and growth strategies.
    6. Analyze Financial Statements: Use financial statements to assess profitability and conduct break-even analysis.
    7. Design a Business Plan: Create a comprehensive business plan for a new venture.
    8. Prepare for ESB Certification: Demonstrate knowledge of core business principles needed to achieve the ESB certification and succeed in the small business sector
    Outline
    • The Entrepreneur
    • Opportunity Recognition
    • Starting Up
    • Funding the Venture
    • Ethics and Sustainability
    • Human Capital
    • Intellectual Property
    • Operating Procedures
    • Marketing
    • Advertising
    • Financial Statements

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 200 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the Entrepreneurship and Small Business certification exam, sponsored by Intuit and the Network for Teaching Entrepreneurship. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. The exam voucher is included in the cost of your enrollment. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class SectionU001Section Number71878
    FormatOnline, synchronous sessionsLocationOnline
    Registration Close05/07/2026GradingGrade - PASS/FAIL (P/F)
    Fee$150.00
    This workshop provides an introduction to cognitive behavioral therapy (CBT) for beginner to intermediate practitioners seeking to strengthen clinical skills in assessment, treatment planning and intervention. Emphasis is placed on the use of structured, goal oriented and measurable interventions that support improved client outcomes. Participants will learn to apply CBT strategies with individuals experiencing depression, anxiety, and life transitions while considering the impact of systemic inequities, trauma, and environmental stressors. Practitioners will be provided with practical tools to utilize CBT through an evidence -informed, strengths based social work lens.

    Session Date
    • May 14, 2026 - 9:00 am - 12:15 pm
    • May 15, 2026 - 9:00 am - 12:15 pm
    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact Joseph L. Smith Ph.D, LCSW-R, Master CASAC at jossmith@syr.edu or 315.443.5575.
    Class Section39735Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$399.00
    This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Define a team and identify six common types of teams
    2. Explain Bruce Tuckman's model of group development
    3. Describe how the project life cycle is relevant to team issues
    4. List the three sources of power for project management team leaders
    5. Describe ways to manage stakeholder expectations
    6. Explain different types of team building activities
    7. Define reflective listening
    8. Identify the challenges of virtual teams and how they relate to the project management team leader's roles
    9. Compare and contrast voting and consensus as methods for decision-making
    10. More effectively identify and resolve team problems
    11. Explain the different characteristics of effective and open team communication
    12. Identify the best practices for using e-mail and telephone among team members
    13. Identify several common team problems and apply methods for resolving these issues

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 180 days to complete 18 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39736Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$309.00
    This course provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles. The course is self-paced to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe the principles and practices that guide quality management activities
    2. Describe how specific tools and techniques can be used to monitor and control quality
    3. Use these tools in combination to create powerful plans and solutions to quality problems
    4. Leverage quantitative and qualitative data to measure and control work
    5. Describe the core competencies involved in several popular quality management methodologies
    6. Employ quality analysis and quality planning approaches to meet customer expectations

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 180 days to complete 12 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39734Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$259.00
    Project Management Foundations provides a quick overview of the fundamentals of project management. It defines primary concepts, explains basic terminology, and explores two of the most popular methodologies--Waterfall and Agile--employed by successful project leaders and their organizations. It covers the five stages (Initiating, Planning, Executing, Monitoring & Controlling, and Closing) of a project and shows how those stages interconnect to help complete projects. It provides a simple interpretation of a common Agile development cycle, identifying and explaining essential Agile concepts along the way. And it recognizes several professional certifications and accreditations that practitioners can obtain to help them better understand and apply established project management principles and improve project outcomes.
    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe common project management terminology
    2. Compare and contrast two common project management methodologies
    3. Describe the basics concepts of Waterfall project management
    4. Define Agile development and describe the Agile cycle
    5. Identify several prominent project management certification and accreditation programs

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 180 days to complete 10 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42907Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$95.00
    This course is designed for the learner who already has a solid understanding of Excel's basic tools and functions. The course teaches learners some of the more advanced skills and features available in Excel, which may be useful in data analysis. These skills include style templates, conditional formatting, data validation, data manipulation, and pivot tables.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Employ built-in cell style templates, or produce a custom one, to streamline the data entry process
    2. Create a drop-down list to restrict data entry values
    3. Utilize the Conditional formatting feature to apply formats to a cell or a range of cells based on specific criteria
    4. Organize worksheet data using the Group Function
    5. Use the Consolidation Function to combine data from several worksheets into one
    6. Differentiate between and discern when to use a relative or an absolute reference in a formula
    7. Change the orientation of an array of data using the Transpose function
    8. Use the Advanced filter Extract data from a data set based on complex criteria using the Advanced Filter tool
    9. Analyze data using Pivot Tables
    10. Calculate data across several worksheets with the same structure using a 3D reference
    11. Perform partial searches when filtering or analyzing data using wildcard characters

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 3 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39749Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$4,295.00
    Our Full Stack Software Developer course prepares you for a successful career in web development, teaching you how to create and maintain full-service websites. Learn essential front-end and back-end technologies, including HTML, CSS, JavaScript, and AI-assisted coding, and build a portfolio to showcase your skills to potential employers.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Develop Client-Side Applications: Build and style web pages using HTML, CSS, JavaScript, and Bootstrap.
    2. Master JavaScript Libraries/Frameworks: Gain in-depth knowledge of a selected JavaScript library/framework such as Vue.js, React, or jQuery.
    3. Implement Server-Side Development: Acquire core server-side development skills in one of the following tracks: Python and Django, Oracle APEX, or PHP and MySQL.
    4. Manage Databases: Become proficient in relational database management and SQL for efficient data handling.
    5. Create and Validate Web Forms: Design, style, and validate web forms, including server-side validation and JSON integration.
    6. Enhance Coding Efficiency with AI: Utilize AI tools, focusing on AI-assisted coding through ChatGPT, to streamline coding tasks and improve productivity.
    7. Develop Real-World Applications: Gain experience in real-world application development, including project deployment and post-launch maintenance.
    8. Build a Professional Portfolio: Compile a portfolio of web development projects that demonstrate your skills and capabilities to potential employers.
    This course provides comprehensive training in both client-side and server-side web development, equipping you with the skills needed to succeed in this competitive job market.

    Outline
    • Client-side Courses
      • Things Every Developer Should Know o Introduction to HTML
      • Introduction to CSS
      • Introduction to JavaScript
      • Advanced JavaScript Concepts
      • Creating, Styling, and Validating Web Forms
      • Introduction to Bootstrap
      • JavaScript frameworks - Choose one of the following
        • Introduction to Vue.js
        • Introduction to React
        • Introduction to jQuery (*Recommended for Oracle APEX track)
    • Server-Side Courses – Choose one track
      • Track 1: Python and Django
        • Introduction to SQL Using PostgreSQL
        • Introduction to Python 3
        • Advanced Python 3
        • Django Training for Python Developers
      • Track 2: Oracle APEX
        • Oracle SQL Training
        • Oracle PL/SQL Training
        • Introduction to Oracle APEX
        • Advanced Oracle APEX
      • Track 3: PHP and MySQL
        • Introduction to SQL with MySQL
        • Introduction to PHP
    • AI Coding: Productivity and Efficiency
      • Overview of Artificial Intelligence and Large Language Models
      • Ai Assisted HTML
      • AI-Assisted CSS
      • AI-Assisted JavaScript and JSON
      • AI-Assisted XML
      • AI-Assisted SQL
      • AI-Assisted Python
    • Capstone Project

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 12 months to complete 500 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.


    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42904Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$95.00
    This intermediate-level course provides learners with essential skills for mastering Microsoft's project management software, MS Project. Aspiring project managers are provided a step-by-step tutorial on various functions that are required for every type of project. This course assumes that learners have a basic familiarity with MS Project. MS Project is a popular tool that allows project managers to develop schedules, allocate resources, and track progress. It also allows managers to perform variance analysis and combine multiple projects. This intermediate course will focus on the Microsoft Office 2019 version of MS Project.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe various features of MS Project and how to apply them
    2. Add work, material, and cost resources to a project
    3. Apply fixed and overtime costs to tasks and entire projects
    4. Select the appropriate types of tasks to include in a project
    5. Create baselines and perform critical path analysis
    6. Incorporate effort driven scheduling, work contours, and multiple calendars
    7. Track progress and perform variance and EVA analysis
    8. Perform resource leveling and filter by task, resource, and or assignment
    9. Effectively use resource pools, subprojects, and master projects
    10. Import and export Excel, Word, and PowerPoint data into and out of MS Project

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 3 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39717Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$154.00
    Master the art of remote team management with this comprehensive course, designed to equip you with the latest strategies and best practices. From enhancing communication and collaboration to boosting productivity and resolving conflicts, you'll gain the skills needed to lead a successful and motivated remote team.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Improve Remote Communication: Implement effective communication strategies to enhance team interactions and information flow.
    2. Align Team with Organizational Culture: Understand and integrate organizational culture to positively impact team performance.
    3. Leverage Organizational Support: Utilize organizational support structures to ensure remote team success.
    4. Optimize Team Structure: Analyze and adjust team structures to improve remote team performance.
    5. Recruit and Onboard Remotely: Apply best practices for recruiting, hiring, and onboarding remote team members.
    6. Enhance Team Productivity: Develop techniques to boost the productivity of remote teams.
    7. Provide Effective Feedback: Deliver constructive feedback in a remote environment to foster growth and improvement.
    8. Resolve Conflicts: Manage and resolve conflicts within remote teams effectively.
    9. Promote Collaboration: Foster a collaborative environment within remote teams to achieve common goals.
    10. Manage Diverse Teams: Handle the unique challenges of managing diverse remote teams with confidence.
    This course will provide you with a robust toolkit to keep your remote team happy, productive, motivated, and successful.

    Outline
    • Understanding Remote Work
    • Managing Remote Communication
    • Aligning Remote Teams with Company Culture
    • Maintaining Organizational Support • Structuring Your Team
    • Collaborate to Succeed
    • Growing the Team
    • Managing Diverse Remote Teams
    • Managing, Monitoring, and Maintaining Remote Team Productivity
    • Providing Feedback in a Remote Environment
    • Resolving Conflict in Remote Teams
    • Managing Remotely is Personal

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades

    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section43763Section NumberU001
    FormatOnline, synchronous sessionsLocationOnline
    Registration Close04/22/2026GradingGrade - PASS/FAIL (P/F)
    Fee$150.00
    Sleep Apnea is a medical condition in which an individual stops breathing for a period of time during sleep. The most common type of sleep apnea is caused by an airway blockage and is referred to as obstructive sleep apnea (OSA). A secondary type of sleep apnea, known as central sleep apnea (CSA) occurs when the brain does not send signals needed to breathe. Both of these conditions diminish the quality of sleep and can contribute to hypertension, diabetes, and heart disease. Additionally, these conditions seem to be closely linked to a variety of mental health disorders resulting from sleep disturbance or deprivation. Interestingly, the Diagnostic and Statistical Manual of Mental Disorders 5th edition Text Revision (DSM 5 TR) identifies three breathing related sleep disorders: obstructive sleep apnea, central sleep apnea, and sleep-related hypoventilation. The purpose of this training activity is to better understand the impact of these medical conditions on a client’s mental health, and to incorporate this awareness during clinical assessment and treatment. Emphasis is placed on the role of social workers in screening, care coordination, and treatment support.

    Session Date
    • April 23, 2026 - 9:00 am - 12:15 pm
    • April 24, 2026 - 9:00 am - 12:15 pm
    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact Joseph L. Smith Ph.D, LCSW-R, Master CASAC at jossmith@syr.edu or 315.443.5575.
    Class Section39719Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$151.00
    Learn how to effectively market your business online, even with a limited budget, in this hands-on course. You'll develop a comprehensive digital marketing plan, exploring SEO, SEM, social media, email marketing, and more to build a strong internet presence and brand identity.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Compare Digital Marketing Strategies: Evaluate various digital marketing strategies and channels to determine the best fit for your business.
    2. Optimize Website Rankings: Identify and implement techniques for search engine optimization to improve website visibility.
    3. Utilize Web Analytics: Use web analytics to track and enhance the performance of your website, ads, and emails.
    4. Enhance Social Media Engagement: Apply strategies to increase engagement through social media platforms.
    5. Implement E-Commerce Best Practices: Understand and apply best practices for selling products online.
    6. Develop a Digital Marketing Plan: Create a comprehensive digital marketing plan tailored to your business goals.
    7. Improve Online Presence: Establish and maintain a strong web presence to attract and retain customers.
    8. Leverage Paid Media: Utilize paid media effectively to boost your digital marketing efforts.
    9. Create Engaging Content: Develop content that drives engagement and builds a community around your brand.
    10. Manage Email Marketing Campaigns: Design and execute successful email marketing campaigns to reach your target audience.
    This course will equip you with the knowledge and tools to grow your business through effective digital marketing strategies.

    Outline
    • Understanding the Digital Ecosystem
    • Understanding Your Digital Footprint
    • The Digital Customer Journey
    • Domain Names and Search Engines
    • Website Optimization
    • Web Analytics
    • Paid Media
    • Email Marketing
    • Creating Engagement Through Content
    • Creating Engagement Through Community
    • Selling Products Using E-Commerce
    • Completing Your Digital Marketing Plan

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section42916Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$150.00
    Learn the fundamentals of Python programming as you create foundational structures and explore advanced topics. This course covers basic decisions and loops, advanced data structures, object-oriented programming, and graphical user interfaces, equipping you with the skills to confidently use Python for various applications.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Create Basic Programming Structures: Develop foundational programming structures, including decisions and loops.
    2. Describe Object-Oriented Programming: Apply object-oriented programming concepts using classes and exceptions.
    3. Utilize Advanced Data Structures: Explore and implement unique Python data structures such as tuples and dictionaries.
    4. Develop Graphical User Interfaces: Create Python programs with graphical elements, including simple shapes and GUI objects like buttons and labels.
    5. Handle User Input and Variables: Interact with variables and user input to create dynamic programs.
    6. Implement Modular Programming: Use functions to create modular and reusable code.
    7. Work with External Data Files: Manage and manipulate external data files within Python programs.
    8. Handle Exceptions: Implement exception handling to create robust and error-resistant programs.
    9. Optimize Code with Tkinter: Use Tkinter to create and optimize graphical user interfaces.
    10. Enhance Career Opportunities: Gain the skills needed to enhance your resume and open new freelance and employment opportunities.
    This course will provide you with the tools and confidence to program with Python, whether you're writing simple scripts, full programs, or graphical user interfaces.

    Outline
    • Welcome to Python
    • Get Interactive with Variables and User Input
    • Decisions, Decisions
    • Looping (And Looping and Looping)
    • Modular Programming with Functions
    • Introduction to Object-Oriented Programming
    • Creating Graphics with Tkinter
    • Python Data Structures 1: Lists and Tuples
    • Python Data Structures 2: Dictionaries
    • Working with External Data Files
    • Handling Python Exceptions
    • GUIs with Tkinter

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39741Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$2,695.00
    Prepare for a high-demand career in networking with the Cisco Certified Network Associate (CCNA) certification course. This comprehensive training covers essential topics like network, switch, and routing fundamentals, security, wireless, and automation, equipping you with the skills to install, configure, and troubleshoot network systems and pass the CCNA 200-301 exam.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Describe Network Fundamentals: Describe network fundamentals and build simple LANs.
    2. Configure Routing Operations: Perform routing operations and configuration.
    3. Manage Network Security: Implement and manage network device security.
    4. Expand Networks with WAN Connectivity: Expand small to medium-sized networks with WAN connectivity.
    5. Apply IPv4 and IPv6 Basics: Understand and apply the basics of IPv4 and IPv6 addressing.
    6. Master Advanced Routing: Utilize advanced routing techniques and protocols.
    7. Implement VLANs and Trunks: Configure VLANs and trunks for efficient network segmentation.
    8. Utilize Spanning Tree Protocol: Implement spanning tree protocol to prevent network loops.
    9. Optimize Network Performance: Use EtherChannel, QoS, and other techniques to optimize network performance.
    10. Deploy Wireless Networks: Set up and manage wireless networks.
    11. Automate Network Tasks: Apply automation and programmability fundamentals to streamline network management.
    12. Prepare for CCNA Exam: Become fully prepared to pass the CCNA 200-301 certification exam.
    This course will provide you with a solid foundation in Cisco networking, enhancing your career prospects and preparing you for entry-level networking positions.

    Outline
    • Network Fundamentals
    • Switch Fundamentals
    • Routing Fundamentals
    • IPv4 Addressing and Subnetting
    • Cisco IOS
    • Advanced Routing
    • VLANs and Trunks
    • InterVlan Routing
    • Spanning Tree Protocol
    • EtherChannel
    • DHCP and NTP
    • CDP, LLDP, Syslog, and SNMP
    • QoS
    • Security
    • Port Security, DHCP Snooping, Dynamic ARP Inspection
    • ACLs
    • NAT
    • Wireless
    • Automation and Programmability
    • IPv6

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 months to complete 150 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 10 days from the purchase date. Participants will need to work with their ed2go Student Advisor to formally request a drop and/or refund.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    Industry Certification Exam
    This coursework helps prepares students to sit for the Cisco Certified Network Associate 200-301 exam. Please review the certifying bodies website for further information regarding eligibility requirements and prerequisites. The exam voucher is included in the cost of your enrollment. Taking this course will help prepare students for the exam, but does not guarantee that they will be eligible or pass the exam.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
    Class Section39711Section NumberU001
    FormatOnline, self-pacedLocationed2go
    Registration Close05/05/2026GradingGrade - PASS/FAIL (P/F)
    Fee$147.00
    Confidently apply for jobs knowing that you possess the computer skills needed to perform on the job. This course provides a comprehensive introduction to Windows 10 and Office 365, equipping you with the fundamental computer competencies required to thrive in a modern workplace. You will learn to effectively use essential office software, manage databases, create spreadsheets, and understand the functions of modern computer components, making you an indispensable asset to any organization.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Master Fundamental Computer Skills: Acquire essential competencies in using Windows 10 and Office 365, including Outlook, Word, Excel, Access, and PowerPoint.
    2. Effectively Use Office Software: Create and format documents, spreadsheets, charts, and presentations with confidence.
    3. Manage Databases: Understand the basics of database management using Access.
    4. Enhance Email and Scheduling Skills: Efficiently use Outlook for email communication and scheduling.
    5. Implement Practical Applications: Apply computer skills to real-world scenarios, improving workplace efficiency.
    6. Describe Computer Components: Recognize the functions and features of modern computer components and their limitations.
    7. Protect and Transfer Data: Learn best practices for data protection and transfer.
    8. Increase Technological Literacy: Become more confident and proficient in using technology, making you a valuable candidate for any job.
    Outline
    • Overview – The Workplace Technology Solution
    • Outlook – E-mail and Scheduling
    • Word – Creating and Formatting Documents
    • Word – More Advanced Formatting
    • Excel – Speadsheet Basics
    • Excel – Formatting, Charts, and Printing
    • Access – Database Basics
    • PowerPoint – Creating and Editing a Presentation
    • Integrating Microsoft Office Programs
    • Using the Internet
    • Transferring and Protecting Data
    • Putting Your Skills to Work

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 6 weeks to complete 24 hours of coursework.

    Drop Policy

    Participants who are enrolled in this course may request a drop and/or a refund up to 13 days from the purchase date. Participants will only be refunded if they have completed less than 50% of the course and have not taken the final exam.

    Grades
    In order for a student to receive the grade of Pass (P) and earn the credential, they must complete 100% of the coursework by the designated completion time. Any student who does not complete 100% of a course will receive a grade of F (Fail) unless they arrange for an incomplete. Full grading policy can be found under "Policies and Resources".
    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with ed2go. Once you have completed the checkout process, you should expect to be contacted by a ed2go representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from ed2go and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.