Syracuse University - Microcredentials

Challenges for Agile Teams

Course Prefix and Number

PSS 031

Interest Areas

Project Management

This intermediate-level course equips Agile practitioners with the skills to identify and resolve common team challenges through 16 video segments from experienced trainers and 20 case studies simulating real project interactions. By decoding disputes and planning appropriate responses, students will gain the expertise needed to guide their teams and ensure consistent delivery of value to customers.

Challenges for Agile Teams - 1252 - U001 - 54899

Class Section

54899

Section Number

U001

Format

Online, self-paced

Location

MindEdge

Registration Close

05/06/2025

Grading

Grade - PASS/FAIL (P/F)

Fee

$149.00

This intermediate-level course is designed to help Agile practitioners decipher and solve the problems that arise regularly in their work. The course begins with 16 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing Agile team challenges. The course then presents 20 short case studies that test the student's understanding of Agile practices and provide guidance for resolving common problems. The case studies are structured to simulate the conversations and interactions that happen regularly on Agile projects; seeing these disputes as narratives will help students learn to deconstruct issues and diagnose the underlying problems that need to be corrected, just as they would in their everyday work. As students decode these disputes and plan appropriate responses, they'll gain the experience they need to guide their teams and to put them back on track to deliver value to their customers.

Learning Outcomes
Upon successful completion of this course, participants will be able to:

Identify the underlying issues that lead to common problems for Agile teams
Help team members recognize when their behaviors are inhibiting team development
Describe ways to keep an Agile team focused on delivering value
Uncover additional stakeholders and project participants to enhance project feedback
Give examples of the "must have" skills that product owners should possess
Reorganize daily stand-ups to improve their performance
Summarize options for overcoming velocity estimation mistakes
Outline effective rewards and acknowledgments that promote team cohesion and interaction

Course Access
Participants can start in this course at any point during the semester. Once registered, they will have up to 90 days to complete 5 hours of coursework.

Drop Policy
Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

External Partnership
In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

Credential
At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

Sponsoring Department Contact Information
If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.