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    Project Management Team Leadership

    Course Prefix and NumberPSS 036
    Interest AreasProject Management

    This course covers the roles and responsibilities of project management team leaders, focusing on their interactions with stakeholders. Learn how to build a positive team environment through effective communication, team-building activities, problem-solving, and reflective listening.

    Project Management Team Leadership - 1252 - U001 - 54904

    Class Section54904Section NumberU001
    FormatOnline, self-pacedLocationMindEdge
    Registration Close05/06/2025GradingGrade - PASS/FAIL (P/F)
    Fee$399.00
    This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.

    Learning Outcomes
    Upon successful completion of this course, participants will be able to:
    1. Define a team and identify six common types of teams
    2. Explain Bruce Tuckman's model of group development
    3. Describe how the project life cycle is relevant to team issues
    4. List the three sources of power for project management team leaders
    5. Describe ways to manage stakeholder expectations
    6. Explain different types of team building activities
    7. Define reflective listening
    8. Identify the challenges of virtual teams and how they relate to the project management team leader's roles
    9. Compare and contrast voting and consensus as methods for decision-making
    10. More effectively identify and resolve team problems
    11. Explain the different characteristics of effective and open team communication
    12. Identify the best practices for using e-mail and telephone among team members
    13. Identify several common team problems and apply methods for resolving these issues

    Course Access
    Participants can start in this course at any point during the semester. Once registered, they will have up to 180 days to complete 18 hours of coursework.

    Drop Policy
    Participants who are enrolled in this course may request a drop and/or a refund up to 7 days from the purchase date. Participants will only be refunded if they have completed less than 10% of the course.

    External Partnership
    In an effort to broaden our course offerings, Syracuse University has partnered with leaders in their respective fields to provide learning opportunities for our students. This course is brought to you through our partnership with MindEdge. Once you have completed the checkout process, you should expect to be contacted by a MindEdge representative within 1-3 business days with information on how to access your course material and getting started. They will be your main point of contact while you are going through the coursework. Feel free to reach out to Syracuse University if you have any questions at microcredential@syr.edu or 315.443.2588.

    Credential
    At the successful conclusion of this microcredential program, participants will receive a co-branded digital badge from MindEdge and Syracuse University, College of Professional Studies, which can be shared on LinkedIn or any digital media, and which will provide complete detail on information learned and competencies gained throughout the program.

    Sponsoring Department Contact Information
    If you have any questions regarding this course, please contact the College of Professional Studies Office of Microcredentials at microcredential@syr.edu or 315.443.2588.
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